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Harrison was extremely helpful in finding me the role that I was looking for. I felt that he really took on board my specific requirements and fully understood the type of role that I wanted. Not only on a technical level, but a personal one as well. He kept in constant touch and only presented me with roles that were specifically matched to my requirements. He ensured that I had all the necessary information that I needed and gave me a full understanding of the role before interview. The after interview process was also excellent and made sure that I got feedback as well as listening to my views. He made the process of finding the right opportunity for me very easy. I would not hesitate to recommend Harrison to any developer considering a career move.

2nd Line Support

Salary:
£22k - 28k per year + Bonus
Specialisms:
Cloud Technology
Job Type:
Permanent
Post Date:
23-10-2020 10:08 AM
Ref #:
208

2nd Line Support - MS Exchange, O365, VOIP, Remote Support

£22-28k DOE + Benefits - Wymondham, Norfolk 

 

CloudScope are looking for a 2nd Line Support analyst for a technical solutions provider in Wymondham. They have a diverse product and services portfolio including, Managed IT Support, Cyber Security, VoIP Systems and Hosting.

Whilst well-grounded, this business is expanding and set to become the largest, most successful IT services providers in East Anglia. Now is a great time to join as they are on the crest of major expansion.

You will be good on the phone and organised. Diligent, tidy, endowed with common sense and the ability to take responsibility. Consistent and able to complete tasks thoroughly applying intelligence and broader understanding of IT where necessary.

 

The Role


  • Setting up and supporting small and medium business networks.
  • Supporting PCs and servers remotely and on-site (Win7/8/10, 2008, 2012).
  • Installing business computer systems.
  • Office 365 maintenance, installation and migration. Supporting customer applications.
  • Microsoft Exchange 2007/2010/2013.
  • Setting up email accounts and website hosting (Linux and Windows)
  • Managing WHM web servers and DNS.
  • Administration of IP Phone systems (via web-based interface)

The Candidate


  • Good IT and problem-solving skills
  • Good written and oral skills
  • To be confident on the phone when dealing with clients
  • To be keen to learn and passionate about IT

Benefits


  • A generous bonus scheme
  • 25 Days annual leave plus bank holidays
  • Accredited Childcare Voucher scheme
  • Flexible working

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Admin@Cloud-Scope.co.uk
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