Clients & Candidates SpeakHarrison was extremely helpful in finding me the role that I was looking for. I felt that he really took on board my specific requirements and fully understood the type of role that I wanted. Not only on a technical level, but a personal one as well. He kept in constant touch and only presented me with roles that were specifically matched to my requirements. He ensured that I had all the necessary information that I needed and gave me a full understanding of the role before interview. The after interview process was also excellent and made sure that I got feedback as well as listening to my views. He made the process of finding the right opportunity for me very easy. I would not hesitate to recommend Harrison to any developer considering a career move.
1st Line Support
1st Line Support - Windows, Mac, IT Support
£18-23k DOE + Benefits – Norwich, Norfolk
CloudScope are looking for a 1st Line Technician for a Norfolk-based business founded in 2008. The company has experienced sustained growth since their inception and are looking to further that growth year on year with a target of increasing headcount by more than 20% - making them one of the fastest-growing Digital & Technology Solutions providers in East Anglia. Providing a supportive environment, recognising the importance of the personal training and development of staff, rewarding those who go the extra mile, and celebrating wins together creates an environment to thrive in. This is an exciting time to join a modern and innovative company with a focus on employee well-being.
With clients in various industries across the UK you will be supporting small and medium businesses by troubleshooting issues remotely and on-site based on their proven work and time management system. This is a fast-paced environment and you will be responsible for providing clients with a professional service supporting both PCs and Macs, servers, IP telephony, and customer applications. No two days are the same so it’s important to be flexible in your approach.
The company prides itself on upholding their core values of Teamwork, Responsibility, Unity, and Experience at all times. They also understand their role in protecting the environment for future generations and operate a completely paperless office with recycling points in every kitchen. Recognising employee achievements is hugely important and every month departments share with the wider business individuals they feel have gone above and beyond.
Salary: £18 - 23k
Working Hours: 40 hours per week, Monday - Friday - with flexible working available
+ 25 days holiday, plus bank holidays, increasing with long service. Other benefits include: quarterly profit-based bonus, personal training & development, onsite gym, company shutdown over Christmas,
Location: Norwich, Norfolk
Commute: Great Yarmouth, Wymondham, Cromer, Hethersett, King’s Lynn, Dereham,
Who would suit this role?
This role would suit someone with a passion for IT who’s looking for their first role in the industry or who has prior experience in a similar position providing support to clients across the UK in a fast-paced environment that values professional learning and development.