Clients & Candidates SpeakHarrison was extremely helpful in finding me the role that I was looking for. I felt that he really took on board my specific requirements and fully understood the type of role that I wanted. Not only on a technical level, but a personal one as well. He kept in constant touch and only presented me with roles that were specifically matched to my requirements. He ensured that I had all the necessary information that I needed and gave me a full understanding of the role before interview. The after interview process was also excellent and made sure that I got feedback as well as listening to my views. He made the process of finding the right opportunity for me very easy. I would not hesitate to recommend Harrison to any developer considering a career move.
IT Support Engineer
IT Support Engineer – Needham Market - £28,000-£35,000
CloudScope are recruiting on behalf of a client based in Needham Market that are looking to grow their team with an experienced support engineer. This is an in-house role support our clients UK wide offices and is office based. The role is full time, permanent and will require you to hit the ground running with the skills required.
Reporting to the I.T Infrastructure Manager and working in a small team you will provide 1st and 2nd line support to employees, in an organisation whose employees are primarily field based, although you will also provide support to our offices across the UK.
The post holder will be expected to participate in relevant training and undertake assigned projects to develop their skillset, ensuring they stay up to date with developments in technology and I.T best practice. Our client is seeking someone with a genuine and keen interest in I.T with proven experience in a similar role, and an understanding of networking and email principles and protocols.
Working for a small and friendly team, candidates should be able to diagnose and resolve problems quickly, working towards the aim of ensuring internal infrastructure runs smoothly with security of the upmost importance. Our client is looking for an individual who is an exceptional communicator, demonstrating drive, supporting the dynamics of the I.T team.
Ideally have experience in the below:
Candidates will also support the onboarding process by creating new user accounts and hardware preparation (including phones, laptops, and tablets) offering training to service users when required.
Working Hours: Full time, Monday-Friday
Location: Needham Market
Commutable from: Bury St Edmunds, Newmarket, Stowmarket, Ipswich, Sudbury, Cambridge, Haverhill, Colchester
Who would suit this role?
An experienced IT Support Engineer looking to work for an established, UK-Wide group and provide exceptional IT solutions for a busy in-house team.