Software Delivery Consultant
Meet Our Recruiter
About the Role
Service Delivery Consultant
Location: Outskirts of Ipswich - Hybrid: 3 days remote, 2 days office)
Salary: Competitive, dependent on experience
Hours: Full-time
Do you want to lead software projects that directly shape customer success? Are you excited by combining technical expertise with hands-on client delivery? This role puts you at the heart of software implementation, owning projects from solution design through to go-live.
Why this role is compelling
You’ll be the key link between client requirements, technical configuration, and delivery teams. Every project you lead has a tangible impact on business outcomes, giving you visibility, responsibility, and influence across the organisation. You’ll work closely with clients, guide cross-functional teams, and shape how software solutions are delivered and adopted.
What you’ll be doing
- Lead pre-sales scoping exercises, translating client needs into Scoping Documents that define solutions and project plans.
- Own new customer implementations, coordinating internal teams, clients, and third parties to deliver projects on time, on budget, and to specification.
- Configure platforms, produce end-user documentation, and ensure smooth testing and adoption.
- Run project meetings, prioritise tasks, manage timelines and costs, and mitigate risks.
- Support sales with remote demonstrations, helping prospects see the value of the solutions.
- Occasionally provide first-level support and contribute to improving processes, including introducing AI-driven tools.
What you bring
- Strong SQL skills and experience with Eclipse or similar IDEs
- Familiarity with Groovy or other scripting languages (Python, Perl)
- Experience with JRXML/JasperReports or similar reporting tools
- Writing automated unit tests and understanding software development best practices
- Confidence working with senior non-technical stakeholders and leading interdisciplinary teams
- Commercial awareness and the ability to represent the business in project and scope discussions
Why you’ll love it
Hybrid working with a flexible balance of home and office
Ownership of end-to-end projects with measurable impact on customer success
Opportunity to develop expertise in project delivery, client consultancy, and process innovation
Exposure to AI-driven tools in delivery and support
A chance to become a recognised expert in software solutions for logistics operations
Take the next step in your career and join a role where your expertise shapes outcomes, drives customer satisfaction, and allows you to lead projects from start to finish. For a confidential conversation or to apply, please get in touch.