IT Support & Cloud Roles

IT Support, Cloud & DevOps roles ensure the stability, security, and scalability of IT systems. IT Support professionals troubleshoot technical issues, Cloud specialists manage cloud infrastructure and services, and DevOps engineers streamline development and deployment processes. These roles are essential in maintaining efficiency, automation, and reliability across IT, SaaS, and enterprise environments.

What We Offer

Exclusive Job Listings: We work closely with top companies to bring you exclusive leadership roles from small startups to the largest companies.

Personalised Job Matching: Our recruitment specialists have time to understand your career goals, strengths, and values. We use this information to match you with leadership roles you will fit, not be forced into.

Tailored Job Alerts: Get notified about leadership roles that match your skills.

Confidential Career Consultation: Discuss your aspirations with our expert recruiters.

Industry Insights: Access market trends and salary insights to negotiate your next position.

Types of role we offer:

IT Support Roles: IT Support Technician, IT Helpdesk Engineer, IT Support Analyst, IT Support Specialist, IT Systems Administrator

Cloud Roles: Cloud Engineer, Cloud Architect, Cloud Systems Administrator, Cloud Solutions Architect, Cloud Operations Manager

DevOps Roles: DevOps Engineer, DevOps Architect, DevOps Consultant, Cloud DevOps Engineer, Continuous Integration/Continuous Deployment (CI/CD) Engineer

Active jobs

2nd Line Support

Suffolk

£30-35k

“Tired of being the unofficial therapist for 1st line while 3rd line hoards all the actual project work? It is time for a proper bridge, not a barrier.” If you are a 2nd line support engineer, you know the frustration of being caught in the middle. You are expected to absorb all the chaotic escalations from the junior team, yet you are rarely given the keys to touch the infrastructure, assist with real projects, or actually progress your career past basic ticket churning. It does not have to be that way.

IT Support - entry level

Cambridgeshire

£26-27k

You’ve got some foundational IT experience under your belt, but maybe you're stuck doing the same basic tasks with no clear path forward. If you are hungry to learn but just need the right environment to accelerate your skills, this is your next step. We are looking for someone with a massive passion for technology and a mindset to learn rapidly. You'll join an established tech company, working 5 days a week from their office on the Norwich outskirts to fully immerse yourself in hands-on training. The offices are is easily reachable via a 30-minute public transport commute from either Norwich City Centre or Cambridge City Centre, though candidates with a driving licence and access to a car will be in a much more fortunate position given the location.

IT Support - entry level

Norfolk

£26-27k

3rd Line Support - MSP

Suffolk

£35-45k

Are you the go-to engineer when issues get complex? CloudScope is working with a well-established Managed Service Provider on the outskirts of Ipswich to recruit an experienced 3rd Line Support Engineer. This role is ideal for a senior technical professional who enjoys tackling complex problems, improving infrastructure, and acting as a technical escalation point within a busy MSP environment. As a 3rd Line Engineer, you’ll sit at the top of the support function, working on advanced technical issues, project delivery, and system improvements across a diverse client base. You’ll collaborate closely with the Technical Lead and Service Desk, while also mentoring junior engineers and helping raise technical standards across the business. This is a hands-on technical role with genuine influence — your expertise will shape how systems are designed, supported, and improved.

2nd line Support Engineer

Suffolk

£28,000 – £35,000

Ready to step up your MSP career and get properly recognised for your technical ability? CloudScope is partnering with a well-established Managed Service Provider on the outskirts of Ipswich to recruit a 2nd Line Support Engineer. This is an excellent opportunity for an experienced MSP professional who enjoys solving complex technical issues, working with a wide range of client environments, and progressing their career in a supportive, well-structured team.

2nd Line Support

Norfolk

£30-36k

If you thrive on problem-solving, enjoy variety, and want to progress your technical career within a supportive and people-focused environment, this role is an excellent fit. We’re partnering with a leading technology and digital services company to hire a motivated and technically strong 2nd Line Support Technician. This is an exciting opportunity to join a fast-growing, values-driven business working on major IT infrastructure projects while delivering outstanding customer service.